Turbohyperonultran is an event management and hosting company based in Taiwan. We specialize in creating memorable experiences through professional event planning, coordination, and execution services for businesses and organizations throughout Taiwan.

This privacy policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us in any capacity.

We collect information that helps us provide better event management services and communicate effectively with our clients. The type of information varies depending on how you interact with us.

Your information helps us deliver professional event management services tailored to your specific needs. Here's exactly what we do with the information you share:

• Plan and execute events according to your specifications and preferences
• Coordinate with vendors, venues, and suppliers on your behalf
• Send you updates about your event planning progress and important details
• Process payments and handle invoicing for our services
• Respond to your questions and provide customer support
• Improve our services based on feedback and experience from past events
• Send occasional updates about new services that might interest you

We focus on using your information practically — to make your events successful and our working relationship smooth. We don't use personal data for anything unrelated to event management or general business communication.

Event management requires coordination with various partners and vendors. We share your information only when necessary to deliver the services you've requested.

We share information with:

• Venues where your events will be held (contact details and event requirements)
• Catering companies and food service providers (guest counts, dietary restrictions)
• Equipment rental companies and technical service providers
• Transportation services when arranging guest logistics
• Professional service providers like photographers or entertainment
• Our trusted subcontractors who help deliver specific aspects of your event

We will never:

• Sell your personal information to marketing companies or data brokers
• Share client lists with competitors or other event management companies
• Use your information for purposes unrelated to your events or our services
• Share sensitive business information with unauthorized parties

You have several rights regarding your personal information. We believe in transparency and giving you control over your data.

You can:

• Request to see all information we have about you and your events
• Ask us to correct any information that's inaccurate or outdated
• Request deletion of your personal information (with some exceptions for completed contracts)
• Opt out of marketing communications while still receiving service-related updates
• Request that we stop processing your information for marketing purposes
• Ask for a copy of your data in a portable format

To exercise these rights, simply contact us using the information at the bottom of this policy. We'll respond within 30 days and help you with whatever you need.

We take information security seriously and use multiple layers of protection to keep your data safe from unauthorized access, loss, or misuse.

Our security measures include:

• Encrypted storage for all digital client records and sensitive information
• Secure, password-protected access to client databases and planning systems
• Regular backups stored in secure, off-site locations
• Limited access policies — only team members working on your event can see your information
• Secure communication channels for sharing sensitive event details
• Regular security audits and updates to our digital systems
• Physical security for paper records and office access controls

We also train our team on privacy best practices and require confidentiality agreements with all employees and contractors. Everyone who works with client information understands their responsibility to protect it.

While we implement strong security measures, no system is 100% secure. If we ever experience a data breach that affects your information, we'll notify you promptly and explain what happened and what we're doing about it.

We keep your information only as long as necessary to provide our services and meet our business and legal obligations.

Typical retention periods:

• Active project information: Throughout the planning process and 90 days after event completion
• Contract and payment records: 7 years for accounting and tax purposes
• Marketing contacts: Until you unsubscribe or request removal
• Website analytics: 24 months for improving user experience
• Customer service records: 3 years for reference and quality improvement

After these periods, we securely delete or anonymize your information unless we have a specific legal requirement to keep it longer. We review our records regularly to ensure we're not holding onto information unnecessarily.

Our website uses basic analytics to understand how visitors use our site and to improve the user experience. We keep this simple and respect your privacy.

We use:

• Essential cookies for basic website functionality and security
• Analytics cookies to understand which pages are most useful to visitors
• Performance cookies to identify and fix technical issues

We don't use tracking cookies for advertising purposes or share website data with third-party marketing companies. The information we collect is aggregated and used solely to improve our website and services.

You can control cookie settings through your browser preferences. Blocking cookies won't prevent you from using our website, though some features might work differently.

Our business operates primarily in Taiwan, and we store most client information locally. Occasionally, we may use international services for specific business functions.

When we do transfer information outside Taiwan, we ensure appropriate safeguards are in place, including:

• Using service providers that meet international privacy standards
• Implementing contractual protections for data security
• Limiting transfers to what's necessary for specific business purposes
• Ensuring you're informed about any significant data transfers

Most of our vendor partnerships and data processing happens within Taiwan, minimizing the need for international transfers.

We update this privacy policy occasionally to reflect changes in our services, legal requirements, or industry best practices.

When we make changes, we'll:

• Update the "Last Updated" date at the top of this policy
• Email active clients about significant changes that affect how we handle their information
• Post the updated policy on our website
• Provide a summary of major changes when appropriate

We encourage you to review this policy periodically, especially if you're planning an event with us or using our services regularly.